At Orchid we offer a 'goodwill' returns policy which gives you 7 days to return or exchange an item if you are not completely happy.

All items must be unworn and unaltered. They must be complete with original packaging/tags and we advise that they be returned by a signed for postal service. (We are not responsible for items returned via a non signed for method)

Exchanges will be dispatched and refunds will be processed the same day as the return is received.

Outgoing and return postage will only be refunded if item is faulty.